My Dealings with getting a Magazine Subscription, through MagStore

If you want to get your Blood Boiling, then you should deal with this crowd.


I subscribe to a Caravan Magazine, and always use Magstore, as the place to buy my online subscription from, generally the transactions go quite smoothly, and with any bonus items they include, are dispatched without any problems.

Magstore Website

WELL! You guessed it, Things are not going as expected at the moment.

Nearly a month has passed, and still no bonus product arrived at my place. (On a bright note, the 1st magazine has arrived)
I did the right thing, and emailed magstore customer service, NO RESPONSE after waiting 4 Days.
So I decided to call them directly, using the 1800 number provided on their website.

It seems they must be having lots of problems at the time.

I had difficulty getting a line through to them (Constantly engaged) and when I did finally get my call to connect, I was placed back in a Que and forgotten.

OKAY: Time for a Deep Breath or two, and listen to some background noise on the phone.
After a few minutes I Finally got to talk to someone, but for only a few seconds, the moment I mentioned I had a problem, and offered my Invoice number. I was PUT BACK ON HOLD. (It seems the girl I spoke to, didn’t want to know me.)

All I wanted was a time frame for delivery, so I can make sure someone will be around to be able to take delivery.

So Now Out Of Frustration: I have put together this short rant, to let others know if things go wrong with your magazine subscription with Magstore, you are in for a hard time getting any reconciliation from them.

So now trying a different kind of approach:  I sent another email, this time direct to the magazine publisher, in the hope that they will get an answer for me.

Jazmin, one of the journalists got back within an hour of me contacting the publisher, and passed my details onto the head of customer service. I now will wait to see what happens next.

P.S. I ALWAYS Use PAYPAL in these sorts of transactions, its a bit of a guarantee in case you need to open a dispute.

Happy Ending:
Today: August 22nd I finally got the missing Cup Holders (Nearly two month have passed, from my initial order.)

Moral of the Story:
Don’t accept being ignored, no matter how small the amount.

[Total: 1    Average: 4/5]

My Experience with Online Overseas Shopping V’s Local Products

Online Overseas Shopping V’s Local Products

I thought I’d be smart, and buy a few things online locally, thinking that the delivery times would be much faster, compared to the shopping overseas using cheaper competitors.

Here are my findings.

I bought two items located in Melbourne Australia, One direct from a retail store, and the other via ebay.

  • The retail store is located approx 36 kilometres from my home, OVER THREE WEEKS have now gone by, and still nothing, also non existent email customer service. Item Cost: AU $124.50
    What really annoys me most, is the fact they are a prominent Australian retail outlet, with a strong online presence.
  • Melbourne Ebay store, Fast Postage, Fast Communications, although No Tracking supplied, 5 days to delivery (Weekend included in time needed for delivery). (I Will deal with them again.) Item Cost: AU $88.50

Next Australian Items I bought, both were located in Sydney

I bought two items located in Sydney from the online offerings of Ebay.

  • First store was as expected, Fast to Post (Same Day), and excellent communications, complete with full Australia Post tracking of my parcel. (I have dealt with them before, and will again in the future) Item Cost: AU $21.95
  • Second store, Not So Good, took 5 days to get my item ready to post, unknown delivery time, NO POSTAL TRACKING, even though I paid for it. Item Cost: AU $8.99 + AU $3.50 postage

Next Australian Ebay Item I bought was located in South Australia

  • This online ebay store, gave no postage choices on checkout. So I was surprised to see they supplied me with a tracking number. My camera lens arrived 9 days after my weekend order was placed, it was well packaged and not a bad product for the price, So as you can imagine, I will be dealing with this company again. Item Cost: AU $19.95

    • Postal details below:

Paid 2nd July (Saturday)
Posted 6th July (Monday)
In transit Processed through Australia Post facility 9:26am Wed 6 Jul Netley, SA
In transit With Australia Post for delivery today 9:23am Mon 11 Jul Dandenong South, VIC
Delivered 3:15pm Mon 11 July, VIC

Now to Ebay Stores located in China.

I purchased another camera lens the same day as my South Australia purchase.

  • This ebay store gave my the choice of tracking and expedited postal service, So I opted to pay the extra. Three weeks have gone by with item awaiting packaging, according to HK tracking ID supplied. I contacted the seller, who said item was already posted. Miraculously the Supplied Tracking Number on the same day suddenly jumped  to say the Item has been Received by overseas carrier. H’mmm Wonders will never cease. Item Cost: AU $23.95 + AU $3.50 postage
    Paid 2nd July
    Posted 5th July (No they didn’t) Real Postal date 19th July

And now onto the last item on my list from China.

  • I bought a camera Monopod from a different Chinese store, Fast Postage, (Next Day, with full Toll Tracking number) Amazingly fast service. I have popped a snippet from the transport company website, to show you just how fast they are.) AND THIS WAS THE CHEAPEST JY0506 Aluminum Monopod I could find, coming in at AU $153.28

Paid 17th July
Shipped 18th July

Monopod Delivered 8 Days from Payment

25 Jul 16
13:10
Endeavour Hills – AUSTRALIA
Delivered
25 Jul 16
10:32
Port Melbourne (MEL) – AUSTRALIA
Out for Delivery
25 Jul 16
08:21
Melbourne – Australia
In Transit to Destination
25 Jul 16
08:12
Melbourne – Australia
Arrived Hub
21 Jul 16
22:30
Guangzhou (guangdong) – CHINA
In Transit to Destination
21 Jul 16
15:00
Shenzhen (guangdong) – CHINA
In Transit to Destination
20 Jul 16
23:00
Shenzhen (guangdong) – CHINA
Arrived Hub
20 Jul 16
20:00
Shenzhen (guangdong) – CHINA
Collection

My Personal Conclusion:

You defiantly Don’t Get What You Pay For, when it comes to handling and shipping costs.

The level of service offered by current online stores, swings wildly, with the CHEAPEST EBAY STORES, WINNING HANDS DOWN. Both in Australia, and China.

Well, that’s my personal findings so far.

[Total: 0    Average: 0/5]

Today I was getting some fuel in a petrol station

How many times have you filled your rig, and never given a second thought as to what might eventuate next?

Today, I really didn’t need to fill up the tank as it was half full. But I decided it would save some time in the morning, as I intend to get a nice early start to avoid some local work traffic traffic, plus some minor road works, that always seem to be operating, no mater what time of the day or I travel.

So I hear you say… So What!

WELL there was no problem getting in and parking next to the fuel bowser,

There was no problem selecting the right fuel.
There was no problem getting the pump nozzle in the filler.
AND there was no problem walking in and paying for the fuel I added to my tug.
WHAT THE PROBLEM WAS… Trying get back on the main road. 

The guy in front of me, decided to reverse his car back into the petrol station, ignoring the fact I was behind him.

I really don’t like reversing, blindly back into an area, where there are things that can explode, if you hit them.

raindrops

I took a deep breath and decided not to blast the horn.

You would think, if you need to go back into the station because you left something behind, and, you saw a Bloody Great Vehicle behind you, the simplest thing to do is drive out,and re-enter at the other side of the petrol station.

Anyway, that made me wish I had time to get the dash cam working. It would have made a nice YouTube video clip, for educational purposes only.

Call Me Grumpy if you like.

Now Picture This:

Here I’m driving along, in lightly falling drizzle, on a long straight stretch of multi lane freeway, with nothing behind me.

freeway

I’m happily plodding along at 90km an hour, 20km below the posted 110 speed limit, when I come up behind a car in both lanes of the freeway, blocking my path, I normally don’t worry about this, as one of the cars will obviously go faster, allowing me to overtake the other. NO! that was not the case this time, BOTH sat on 70km an hour, and neither sped up, or slowed down for several kilometres, effectively blocking me, and the traffic that was starting to bank up behind me.

NOW COME ON, REALLY: Have these guys ever heard of keeping to the left hand lane, unless overtaking. I Don’t think so.

Sitting on 70km in a 110 zone blocking both lanes, is not what I think is a good thing, I know both drivers can argue they were not breaking the law, try TELLING THE TRUCKIE BEHIND ME THAT. I’m sure he didn’t mind sitting well below speed limit, waiting for me to pass these wonderful, and very safe Australian Drivers.

Eventually the driver in front of me must have woken up from his power nap, and did slowly pull away, leaving a big enough gap for me to pull into the left lane,

P.S. THE TRUCKIE that was following me, did get mighty close to the rear of this guy’s car, and the car driver moved into my lane very fast.

So here I am, expecting to have to wait my turn for the traffic buildup to pass, so I can get around this guy.

That was not to be the case, it seems the vehicles overtaking him at speed, must have somehow kicked his accelerator down, and he left me in his dust. (He was moving into the distncequite fast)

So I happily got back up to my comfortable 90km, and not slowing any vehicles behind me. I really would like to know what the Truck driver was thinking:

  • Caravan going too slow, and should move over
  • OR,….
  • BLOODY CAR DRIVER, I’ll Run You Off the Road . haha
[Total: 0    Average: 0/5]

Do you think my tow vehicle is up to spec, or, do I need to invest in a bigger one?

Do you think my tow vehicle is up to spec, or do I need to invest in a bigger one?

This is an often asked, especially when the tow vehicle below is used.

Pleas Note: This is not intended to be a serious Post, just my first one on my brand new site.

Important observations about owning this Tow Vehicle displayed in the Video above:

The Good

  • Cheap to Buy and Repair.
  • Spare parts available in most outback towns.
  • No Heavy, and complicated tools needed to keep it running.
  • Environmentally Friendly.
  • The chances of getting a Speeding Ticket? Hmmmm NONE!
  • NO REGO NEEDED in all States and Territories of Australia.

The Bad

  • The gear ratio on the model shown in the video above, is 1:1. (Might prove a bit difficult going up hills.)
  • Head winds are a real nightmare (You might end up going backwards if the wind is gusting)
  • No all weather option available, (Extra weight in the caravan, for wet weather gear.)
  • No all wheel drive available in this model.
  • You will need rear view mirrors, as per road rules. (This will cause some directional steering instability, when the mirrors are attached to the handlebar, — P.S. ADDING a bit of Extra Weight to the Tow Ball should fix it)
  • The regulation Bell already fitted, might need to be upgraded to an electric horn. (Extra and unforeseen expense)
  • Braking on a downhill incline, might prove a tad long. (I would suggest the fitting of electric brakes)
  • Night Driving is a Real NO NO (The batteries needed to operate the necessary lights and safety gear, would put you in real danger of being overloaded, on any weigh bridge.)
  • Reversing into parking spots is nearly impossible. (So you can only use drive through locations for your holiday, You Might find a nice Caravan Park Attendant, who will park your van for you.)

One More Important Observation:

I would not recommend choosing any scenic route, which has winding and hilly roads as a feature.
Going uphill would prove quite a strain on the calf muscles, and going down hill, would ultimately require the need to carry extra underwear with you.

Have Fun, and NEVER OVERLOAD your Tow Vehicle.

[Total: 1    Average: 5/5]